Your First Visit is All About You – Your Comfort, Your Desires, Your Happiness and Your Health
Our promise to you is simple: You will receive unrivaled care and service by Dr. Michaels and her staff. We are confident that you will leave our office knowing that you’ve made the right choice in dentists.
It won’t take you long to see that we do things a little differently at our office. While Dr. Michaels is a highly skilled clinician, she and her associates are down-to-earth dentists who have a warm, friendly and humorous “chair side manner.” Our focus is and always will be on patients, not profit. This belief is reflected in the attitude of our staff, who smile, laugh and thoroughly enjoy their day with all of our patients. Our goal is to give each patient the best experience possible. We do this by providing a warm, friendly and caring staff; a comforting, calming atmosphere; exceptional service; and the highest quality dental care available today.
Your first appointment is an extended visit allowing plenty of time to meet with and discuss your oral health concerns with Dr. Michaels. This time is reserved especially for you. We believe spending this time together, developing a relationship with each new patient, is very important. We want to ensure that you receive a thorough consultation and have plenty of time to ask our staff any questions you may have.
You will be greeted warmly by one of our front office staff. One of our Dental Hygienists will take you into an operatory and spend time getting to know you. She will evaluate your periodontal health, take digital x-rays, intraoral photos and chart all existing teeth and restorations. After your cleaning, you will be introduced to Dr. Michaels, who will also take the time to get to know you. Dr. Michaels wants to fully understand the reason for your visit. She will listen to you share your past dental experiences, your concerns, your reasons for coming to see us and your goals for your oral health. Dr. Michaels will discuss your health history, including answering any questions you may have, and consulting with your physicians, if necessary. You will receive a thorough exam by Dr. Michaels; including an evaluation of your teeth and mouth; an oral cancer screening; and an understanding of how all of the parts in your mouth relate to one another. Dr. Michaels will diagnose any areas of concern, and discuss with your options for treatment, customized specifically for you, while catering to your special needs and desires. You will never feel pressured in our office to complete any treatment. The choice to take action or not, and what action to take is completely in your hands. One of our Business Assistants will then arrange a convenient time for any additional treatment that you desire to schedule. Dr. Michaels wants to make sure you are educated about your dental treatment. You can rest assured that she and her staff have the experience necessary to provide you with the quality you deserve.
Our desire is to far exceed your expectations in both quality of care and level of service. You are not just becoming a patient; you are becoming part of our dental family.
We look forward to meeting you at Michaels Center for Dental Excellence, where we will provide you with an experience that will make you a patient for life.